Online course "ART OF SERVICE AND SALES IN A SHOE STORE"
Event endedCourse author: Maria Gerasimenko, founder of Fashion Advisers and Fashion Advisers School online
Fashion Advisers School is redefining online sales and service education. Now your salespeople can train anytime, anywhere and from any device (smartphone / tablet / laptop / computer). The course modules are recorded in video format. Each lesson comes with a compulsory homework assignment. At the end of the course - the final zoom-webinar with Maria Gerasimenko and the final test.
What is this course about?
"Hello, what can I tell you?" - "No thanks, I'll see it myself!" Familiar phrases? After completing the course by your employees, you will not hear them again! We will teach your sellers high-quality service: how to greet buyers correctly, identify a need, work with doubts and objections and - what is important - increase the complexity of the check!
We also took into account the specifics of sales in 2020, therefore, we added a "reserve parachute" to the course - a block on how to sell on social networks. This is an important bonus that will allow you and your salespeople to be prepared to work effectively in any situation, regardless of pandemic and quarantine.
During the course we will tell you:
- How to greet a buyer
- What makes customers "fall in love" with your store and come to it again and again!
- Life hacks how to increase the complexity of the check
Who are we expecting on the course?
Knowledge of sales and service is vital for everyone who, in one way or another, deals with the sale of shoes and accessories. These are salespeople, store directors, business owners, employees who are responsible for social media sales! The course is suitable both for beginners who are just starting to get acquainted with the psychology of sales and service, and for experienced salespeople.
Author and trainer Maria Gerasimenko
Founder of Fashion Advisers and Fashion Advisers School online school
Expert practitioner
MBA London Metropolitan University (Great Britain), MBA ММВШB MIRBIS (Russia, Moscow)
Among the clients: Alaska Originale, Lisette, Rieker, Helly Hansen, CREDO, UNICHEL, MTG Germany, Lapin House
Price for 1 participant: from 500 to 1980 rubles, depending on the chosen package and the number of course participants.
Detailed program and registration on the link:
https://school.fashion-advisers.ru/service_shoes
Start date of the first training stream - 17 August.
Further, groups are formed upon request.
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