The state standard for organizing online trading has been developed by the Russian Institute for Consumer Testing (RIPI). According to the plan, the new GOST should be approved in October 2017 and will enter into force on June 1, 2018.
GOST defines the basic concepts of online trading: seller, buyer, distance selling, delivery of goods, trading platform. According to the document, the online store must contain all legal information about the seller, order placement and confirmation, provide for payment and delivery of goods in different ways, and also talk about the possibility of returning it in case of problems. GOST also obliges the seller to post on the website comprehensive information about the product: diverse purchase photos, certificates, facts about consumer properties, place of manufacture, service life, price, etc.
Meanwhile, market participants, representatives of the Internet Commerce Association (AKIT) found the document incomplete. In particular, GOST does not take into account the role of aggregator sites, such as AliExpress, in Internet commerce, since such sites are only trade showcases and are not responsible for the quality of the goods offered. Also, in GOST there is no requirement to indicate the actual address of the online store at which the consumer can exchange goods.
Currently, online commerce is subject to the provisions of the Consumer Protection Law, the rules for the sale of goods remotely, as well as the rules for the sale of certain types of goods and GOST on ordinary trade.