Events - trainings, forums, seminars

Customer focus and first-class service are key to success.

Event ended

The second session of the Russia for Kids business forum, partnered by Fashion United, will be devoted to discussing the optimization of interaction between manufacturers, distributors and retail in the new market conditions. Particular attention will be paid to the value of the burning issue of service in B2B.

With increasing instability, customers are drawn to companies that are ready to take responsibility for the result. During this period, there is a great temptation to shift responsibility to bad economic circumstances, explaining their poor quality work. Only those companies that take personal responsibility for the customer satisfaction process create a reputation as a stable supplier, and this is really valued especially highly in times of instability and uncertainty.

Gerasimenko Maria 3.jpgSpeech of the forum speaker Maria Gerasimenko, CEO of Clever Fashion, will be devoted to the issue of customer-oriented service in B2B. Key aspects of the report:

A New Era of Supplier-Retailer Relationship

Three rules of a successful supplier

· Introducing a service: where to start?

The relevance of the topic is dictated by the fact that currently the most viable companies are those that are focused on the client and his needs. That service now deservedly takes a leading place in the work to ensure the optimal way out of the difficult economic conditions in which most companies in Russia find themselves.
R'RёR · нес-С „РѕСЂСѓРј Russia for Kids
17 Р ° преля 2015, РњРѕСЃРєРІР °

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