Rieker

Store management

Emotions and communication will return buyers to offline stores

Why do sellers need to develop emotional intelligence? Why is a system of intangible motivation for sellers necessary to increase sales?
16.06.2020 1157

How to optimize the three main cost items: the purchase of goods, rent of retail space and pay for staff?

Today it’s fashionable to talk about business process optimization, automation, digital technology and the digitalization of sales. We listen to speakers and read retail news, we are surprised at modern technologies, we are at war with marketplaces and ... DO NOT UNDERSTAND HOW ...
13.04.2020 4488

The formula for perfect sales in a shoe store. Why is retail success 90% dependent on the human factor?

In the world there are a huge number of companies and specialists who conduct regular research in the field of sales. And one of the most important questions that everyone is looking for the answer to is what determines the success of a sale. In these studies, usually ...
24.03.2020 6151

Closing ceremony. How traditional retail is losing ground due to the rapid development of online sales

The world-famous Opening Ceremony concept store in Soho, New York, will be closed, and in a sense, this marks the end of the era of concept stores, BoF writes.
24.01.2020 5827

How can the seller not “burn out” at work during the New Year’s sales?

The end of the year is the hardest season to trade. How to make your employees approach him in the best possible way? The HR expert, business trainer Daria Artyukhova shares her thoughts and recommendations with readers.
17.12.2019 3685

How to increase the stress resistance of sellers?

Today, one of the most popular topics for discussion among HR specialists who work in retail is the topic of how to increase sales stress resistance. Sales have always been a pretty tough environment. In the conditions ...
05.11.2019 5874

Why and why is a KPI system needed in a retail store

As a rule, in retail the effectiveness of the store and sellers is evaluated based on the sales plan. Fulfilled the plan - work efficiently, did not fulfill - not effective. And material motivation is tied to revenue and plan, that is, the seller, as a rule, ...
08.10.2019 6966

Delegate, acknowledge errors. How to avoid mistakes in communication between management and subordinates and build transparent communication in the company.

The culture of relations within the company, the transparency of the hierarchy, the ability to delegate authority and treat errors correctly are the necessary, necessary elements of teamwork. A good leader is also a mentor ...
02.10.2019 5314

What determines the development of a franchise network

It is difficult to overestimate the influence of personality on business development. Of particular importance is this aspect for franchise networks, where the ability to find the right partner has a decisive influence on the success of the entire enterprise model. About the human factor ...
18.09.2019 2880

Studying at home or away? Pros and cons of training sales staff at work and on the job

Professional knowledge and personal skills of sales personnel have a direct impact on profit growth and, ultimately, on the success of the enterprise. But how to train employees: in the workplace, on the job, or poison on ...
12.08.2019 1535

Generation Z: to take or not to hire? How to train and adapt young salespeople

Probably everyone heard about the theory of generations. It is believed that Generation Z is the most sophisticated employee in every sense. They are hard to manage, difficult to motivate, and almost impossible to teach. Why? Because they are young, too ...
30.07.2019 4088

How to choose a professional successor for the post of head of a retail company and transfer power to him painlessly

Transferring a retailer to a successor is one of the hardest tasks in the business. A change of power is fraught with many pitfalls, which competently circumventing is a real art. What tips can be used to facilitate this difficult ...
23.07.2019 1831

Fear of buyers. Causes, symptoms, treatment of this occupational disease

Many sales workers and training managers are familiar with the concept of “seller fear”. This is the behavior of the client when he from the doorway declares to the smiling seller: "Do not help me, I'll see for myself." And the seller steps aside, giving ...
23.07.2019 4835

Star fever. Conflict resolution: team relations and the “smartest” employee as a challenge to the team

The correlation of the qualities of each team member with the ability of these people to understand each other and act together is one of the central topics of business education and an important factor in the success and development of an enterprise. How to prevent and resolve conflicts? What is it ...
16.07.2019 2389

How to open an effective store of shoes and accessories. Success formula

The language of the musician is notes, the language of the poet is words, and the language of the entrepreneur is numbers! But most small retail stores in Russia do not consider performance indicators, the only indicator that is taken into account by owners and managers is ...
20.06.2019 6925

The whole truth about Bayer. Who is he and how to become one?

Bayer is no longer a new, but still a popular and sought-after profession. It’s fashionable to be a buyer. Buyers are at the origins of the emergence and development of trends. If the designer offers his vision of fashion in the season, then the buyer selects the most interesting ...
28.05.2019 35989

What is shoe franchising and how to effectively operate a franchise?

Franchising is one of the most effective small business development schemes. In an optimal scenario, it benefits all parties involved. What are the features of shoe franchising, and what pitfalls are found in work and aspiration ...
28.05.2019 3173

How to make the right training choice for employees?

Deepening professional knowledge on the one hand and training of personal skills (soft skills) on the other are two sides of the coin in the success of the enterprise. But - how and when to train employees? At the office, on the job, or send to ...
22.05.2019 2127

You can’t fire you. Where to put a comma to the HR manager, or How to find the perfect employees in the fashion industry?

Everyone knows that it’s not easy to find a good employee. Especially if this employee is a salesperson. Especially in the fashion industry. Especially in the store of shoes, bags and accessories. Where to look for the perfect employees? Is there a place where the best come from ...
21.05.2019 1959

How to form a star team to work on the trading floor

Team building is the stage of work that causes problems for virtually all entrepreneurs, despite the genius and perspective of their business ideas. It depends on the people you hired, how customers will see your product. Shopping ...
06.05.2019 2396
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