Own business

How to sell more without losing customer trust?

Today, discounts and sales are no longer considered an effective tool for achieving sales targets. Moreover, online and offline stores offer the end consumer shoes at virtually the same price, and people often choose the wrong place for the cheapest option.
07.07.2026 8681

"When Customers Are Few: How Fashion Store Owners Can Squeeze the Most Out of Every Customer"

In recent years, offline retail in clothing, footwear, and accessories has been experiencing a steady decline in incoming traffic. By the end of 2025, offline store traffic in Russia was expected to decline by 8-15%, with offline purchases…
08.06.2026 13343

How to learn to effectively manage store customer traffic?

Customer traffic in shopping malls and street retail is declining, and people are shopping less offline for a number of objective reasons, one of which is the convenience of online shopping with all its advantages. And yet, offline shopping continues to thrive and develop.
25.05.2026 13115

Sales of additional goods and services can add up to 20-30% to a store's turnover.

Many stores today have hit a sales ceiling: the product range is there, the team is working hard, the marketing is up and running, but revenue isn't growing. Where can they find growth opportunities? In reality, the potential for growth lies right in the customer's receipt. And it's not just about...
13.05.2026 15162

How to strengthen and make your brand more sustainable

2025 has become a year of survival for many fashion brands in the very challenging and rapidly changing conditions of an overheated market: falling traffic, closures of entire chains and companies, consolidation of sellers on marketplaces, a shift in consumer traffic from…
05.05.2026 15165

Offline vs. Marketplaces: How to Survive and Win in 2026?

In Russia, e-commerce's share has grown from 5% in 2019 to nearly 23% in 2024 and continues to grow, with e-commerce market analysts predicting it will reach over 30% by 2029. Offline retail, meanwhile, can not only survive, but grow…
14.04.2026 31573

Revisiting classic standards of retail lighting through the lens of modern technology

Just yesterday, the principle governing retail store lighting was: the brighter the light, the brighter the store space, the more customers and sales. Today, this principle has lost its relevance. It has been replaced by a trend toward well-thought-out…
08.04.2026 18691

Needs Identification Techniques That Really Work in Shoe Stores

"How can I help you?" is the most common, yet least effective, question in shoe retail. Customers rarely articulate their needs clearly. Some are shy, while others don't fully understand what they're looking for. This means the salesperson's job isn't simply to offer...
26.03.2026 20563

Store Manager: Strategic Asset or Redundant Position?

Owners of small shoe stores often juggle multiple roles: negotiating with suppliers, managing inventory, handling marketing, and even personally participating in sales. In such an environment, it's difficult to focus on strategic…
17.12.2025 27272

Customer profiling in a shoe store. What is this technique and how can it be used in sales?

Profiling is a scientific method of "reading people," allowing one to create a psychological profile of a person and predict their actions or behavior in certain situations, or to catch them in a lie. Profiling is used in sales because…
25.11.2025 30431

What factors influence pricing, and how to work with retail prices for shoes

Footwear retail is one of those segments that is highly dependent on seasonality. Pricing in the footwear business, in turn, depends on a multitude of factors, from production costs to the vagaries of weather and regional factors. Expert…
17.11.2025 40134

Creating an emotional connection through a showcase

Emotional response from customers is the key to retail success. Displays can not only attract attention, but also evoke emotions: from joy and nostalgia to a sense of belonging and desire to possess. Using psychological triggers in…
10.09.2025 38124

How to Compete with Marketplaces in 2025

The shoe business is a complex process due to the many interrelated micro-strategies used to make a profit. You need to determine how much product to buy, what trade margin to set, and approve the end-of-season inventory norm. In addition,…
30.07.2025 36496

How a fashion brand can get into ChatGPT recommendations

Experts say ChatGPT could become a shoe search tool and could even be used as a style consultant, according to a report from Dutch payment company Adyen on retail…
22.05.2025 21697

How Pareto's Law Works in a Shoe Retail Store

Analysis of the company's performance is an important quality of a manager. Many indicators in the retail business are subject to analysis, primarily - sales planning and inventory balances, KPI performance by employees, the effectiveness of marketing campaigns, ...
06.05.2025 31453

How to preserve a retail business in the fashion market in the era of marketplace hegemony?

The fashion segment has become the leader of e-commerce in the Russian market in the last few years. And, of course, this trend has affected the financial results of offline retail stores, which have suffered significant losses in revenue and profit.…
08.04.2025 17499

The cyclicality of fashion and its impact on the financial results of the fashion business

Stylists and experts never tire of telling both professionals and ordinary consumers of fashion industry goods and services that fashion develops cyclically. The cyclicality of fashion has a significant impact on the financial results of the fashion business,…
31.03.2025 27354

How to Conduct an Effective Strategy Session for a Shoe Business?

Every business owner imagines a cloudless future for his company something like this: high profits, ideal employees, loyal customers, competitors biting their elbows, and market conditions that are favorable specifically for his company. Do you want to get closer to…
09.01.2025 10409

Three Main Trends in Visual Merchandising Based on Events

Today, fashion stores are trying to adapt under pressure from marketplaces. This is happening not only in Russia, but all over the world, as marketplaces are capturing an ever-increasing share of the market in different countries. There is a battle for the buyer,…
26.11.2024 10984

Service and Marketing Tips in Fashion Retail

Selling in the modern sense is not just solving a customer’s problem, it is creating a positive emotional customer experience. And 86% of customers are willing to pay for a positive experience…
12.11.2024 12334
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