Retail chain of shoes and accessories Rendez-Vous has developed and launched a smart chatbot Amelie, which helps to find shoes, clothes, bags and accessories. Artificial intelligence asks leading questions and, thanks to a large number of detailed filters on the site, selects exactly what he was looking for for a person.
Rendez-Vous endowed the chatbot with a cute European appearance and knowledge of French. The chatbot girl Amelie, in addition to helping in the search, cheers up by using French words and making compliments, and sometimes, like a real foreigner, she even makes mistakes in Russian.
“Often, Rendez-Vous customers get lost on our website and in offline stores due to the wide assortment, and Amelie, a virtual assistant in the fashion world, knows how to recognize the true needs of a person and is not devoid of empathy, so she does not know the pangs of choice, she helps to narrow it down as much as possible and gives the client only those models that he is looking for. Amelie significantly reduces the time it takes to find the right thing, and also cheers up the interlocutor, using French words and making compliments, ”says Rendez-Vous.
The company promises that in the future Amelie will not only learn how to choose the right style or color, but will also suggest how best to emphasize the dignity of the figure, visually reduce or increase height, and also help to choose shoes for a dress for a wedding or prom.
Virtual Amelie from Rendez-Vous "lives" in the Telegram social network, where the user of the Rendez-Vous website is automatically forwarded, who wants to use the services of an online assistant in finding clothes, shoes or accessories presented on the network.