Cut can not have mercy
18.02.2015 8544

Cut can not have mercy

The very first and, no doubt, logical anti-crisis solution for most retailers was to reduce the number of unprofitable stores. This measure naturally entails the dismissal of staff, in particular sales consultants. Do retailers plan to carry out massive reductions in existing stores in order to reduce costs overall? Probably very soon it will be necessary to serve only half of the buyers - a number of experts expect a decrease in consumer demand in the 2015 year to almost 40%.

According to Natalia Chernysheva, advertising and PR manager of TMHF Group, high-quality personnel remains the most important link between the end consumer and the product and is now more important than ever due to the growth of rates and, as a result, the rise in retail prices. “Our task in this situation is to improve the professional skills of our sellers, who in a highly competitive environment should be able not only to keep our customers, but to become for him a kind of personal stylist who can and would like to be trusted. We leave a vacancy for applicants open both for sales consultants and for salon managers, - said Natalya. - As for the internal motivation of the working staff, first of all, these are enhanced trainings not only on the product and sales technique, but also on personal ones, to increase the internal growth of each member of the retail network team. Also, we make any trade activities in the network not only externally more pleasant for making a purchase, but also “charged” from the inside with additional gifts for the planned growth rates and involvement in the sales process ”.

The very first and, no doubt, the logical anti-crisis solution for most retailers was to reduce the number of unprofitable ...
5
1
Please rate the article

Materials on the topic

Store Manager: Strategic Asset or Redundant Position?

Owners of small shoe stores often juggle multiple roles: negotiating with suppliers, managing inventory, handling marketing, and even personally participating in sales. In such an environment, it's difficult to focus on strategic…
17.12.2025 7773

What factors influence pricing, and how to work with retail prices for shoes

Footwear retail is one of those segments that is highly dependent on seasonality. Pricing in the footwear business, in turn, depends on a multitude of factors, from production costs to the vagaries of weather and regional factors. Expert…
17.11.2025 15126

How Pareto's Law Works in a Shoe Retail Store

Analysis of the company's performance is an important quality of a manager. Many indicators in the retail business are subject to analysis, primarily - sales planning and inventory balances, KPI performance by employees, the effectiveness of marketing campaigns, ...
06.05.2025 23848

How to preserve a retail business in the fashion market in the era of marketplace hegemony?

The fashion segment has become the leader of e-commerce in the Russian market in the last few years. And, of course, this trend has affected the financial results of offline retail stores, which have suffered significant losses in revenue and profit.…
08.04.2025 15234

How to Conduct an Effective Strategy Session for a Shoe Business?

Every business owner imagines a cloudless future for his company something like this: high profits, ideal employees, loyal customers, competitors biting their elbows, and market conditions that are favorable specifically for his company. Do you want to get closer to…
09.01.2025 8329
When you sign up, you will receive weekly news and articles about the shoe business on your e-mail.

To the beginning