Wildberries will allow you to return defective goods to the seller
The online platform removes barriers between buyers and sellers. Now, if the buyer discovers a defect while using the product, he will be able to directly contact the seller to request a return of the purchase after 14 days after payment.
To do this, you need to write to the seller via chat in the “Purchases” section in your Personal Account. After the seller reviews the request, he will be able to accept or reject it, and also discuss with the client the format of compensation - return the funds, agree to replace the item, or deliver part of the order, if for some reason the delivery was incomplete, for example, a button was torn off .
After confirming the application and agreeing on the compensation format, the buyer returns the goods to the Wildberries order pick-up point or to the seller himself, depending on the agreements reached. Funds for the purchase will be debited from the seller’s balance and will be returned to the buyer.
“We want to make the experience of interaction between users and sellers on our online platform even simpler and more comfortable and have removed the unnecessary intermediate link between them. Now they can not only directly interact with each other and exchange information about the characteristics and features of the product, but also choose the most convenient payment format for both. This will give sellers an additional tool to increase customer loyalty and manage their own assortment,” commented the Wildberries press service.
As before, if the buyer discovers a defect before paying for the purchase, such goods can be rejected upon receipt. To do this, just return it to the pick-up point manager or the courier who delivered the order. The cost of the goods, including return transportation, is not deducted in this case.
This tool is being tested; after receiving feedback from entrepreneurs and buyers, its functionality can be improved.
The online platform removes barriers between buyers and sellers. Now, if the buyer discovers a defect while using the product, he can directly contact the seller to issue a return...
BRICS + Fashion Summit takes place in Moscow
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Adidas Gazelle sneakers made from hemp
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Over the nine months of 2023, the volume of online sales in the Russian Federation increased by 23%
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Attracting customers and retaining them is the most important driver of sales growth in any business. Typically, companies allocate an advertising budget as a percentage of total revenue. On average, this percentage varies from three to five. And if the company has a profit, and the owner is satisfied with everything from the point of view of development, such a model has a right to exist. But if the business is not profitable, then it will be difficult to change anything without implementing a sales funnel. SR sales expert Evgeniy Danchev tells how to implement such an effective tool as sales funnels in shoe retail.
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MSCHF and Crocs launch "Big Yellow Boots"
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Balenciaga launches 3XL Trainer mules
The first images of the new pair of Balenciaga 3XL Trainer mules have surfaced online. The new silhouette is just a transformation of the brand's sneaker model of the same name, only without a heel.
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“What is the difference between TEP and EVA? What does tunit promise me? Is PVC glue? What is the sole of these shoes made of? ”- the modern buyer wants to know everything. In order not to smash his face in front of him and be able to explain whether such a sole suits him in soles, carefully read this article. In it, process engineer Igor Okorokov tells what materials the soles of shoes are made of and what makes each of them so good.
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Some businessmen still confuse the concept of margin with the concept of trade margins and set prices for their goods, guided solely by the example of competitors. No wonder they go broke! Analyst at the Academy of Retail Technologies Maxim Gorshkov gives several tips and formulas with which you can set not only ruinous, but also profitable prices.
Sales of shoes and accessories: effective techniques for business rhetoric
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The whole truth about Bayer. Who is he and how to become one?
Bayer is no longer a new, but still a popular and sought-after profession. It’s fashionable to be a buyer. Buyers are at the origins of the emergence and development of trends. If the designer offers his vision of fashion in the season, then the buyer selects the most interesting commercial ideas. It is on buyers that the policy of sales of stores and what, in the end, the buyer will wear depends on. This profession is surrounded by a magical fleur, often associated with a lack of understanding of what exactly is the work of a buyer.
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Before you begin to solve specific problems, you need to find out how accurately all the leaders of your company understand the basic terminology of retail.
The best models of Czech shoes of the past
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How to fire a worker without tears, scandal and trial
Sooner or later, any manager is faced with the need to part with an employee. Properly and on time the dismissal procedure will save the company money, and the boss himself - nerves and time. But why sometimes, knowing that a break in relations is inevitable, we put off the decision for months?
Ecommerce Laws Every Seller Should Know
The sale of goods via the Internet is becoming increasingly popular and in demand, however, at the same time, difficulties arise regarding issues of legal regulation of trade through the Internet, work with delivery and returns, and maintaining cash registers. Ivan Kurguzov, Executive Director of Oborot.ru, told how to avoid possible mistakes and how to legally conduct trade through the Internet.
